Privacy Policy

We may collect the following types of information when you use our services, visit our website, or communicate with our team.

• Full Name
• Phone Number
• Email Address
• Passport Information
• Travel Preferences
• Visa & Immigration Documents
• Billing and Payment Details

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Analytics Data

We use your information to deliver and improve our services effectively and securely.

• Process tour, visa, Umrah, Hajj, hotel, and flight bookings
• Provide customer support
• Communicate regarding packages, offers, and updates
• Improve our services and website experience
• Maintain legal and regulatory compliance
• Prevent fraud and unauthorized activities

We may share your information with third-party service providers only as necessary to fulfil your bookings and legal requirements.

• Airlines
• Hotels
• Visa Processing Authorities
• Government Agencies
• Payment Service Providers
• Travel Insurance Providers

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online platform can guarantee 100% security.

Our website may use cookies to enhance your browsing experience.

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience

Users may disable cookies through browser settings if preferred.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

We retain customer information only for as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Maintain business records

You have the following rights regarding your personal data. Requests can be made through our official contact channels.

• Access your personal information
• Correct inaccurate information
• Delete your personal data (subject to legal requirements)
• Withdraw marketing communication consent

Our services are not directed toward children under 18 years of age. We do not knowingly collect information from minors without guardian consent.

Flyraj Tours & Travels Ltd. reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

If you have questions or concerns about this Privacy Policy, please reach out to us: