Terms & Conditions

By using our website, booking services, or communicating with Flyraj Tours & Travels Ltd., you accept these Terms & Conditions in full. If you do not agree with any part of these terms, please do not use our services.

We provide travel-related services including but not limited to:

• Domestic & International Tour Packages
• Visa Processing Assistance
• Umrah & Hajj Packages
• Hotel Reservations
• Air Ticket Booking
• Travel Consultancy
• Transportation Arrangements

All services are subject to availability and applicable laws and regulations.

• All bookings are subject to confirmation.
• Customers must provide accurate personal and travel information.
• Full or partial payment may be required before confirmation.
• Prices are subject to change without prior notice due to airline, hotel, currency, or government policy changes.
• Failure to complete payment within the required time may result in cancellation.

• Cancellation requests must be submitted officially through phone, email, or office communication.
• Refund eligibility depends on airline, hotel, embassy, transport provider, or package policy.
• Service charges and processing fees may be non-refundable.

Flyraj Tours & Travels Ltd. reserves the right to cancel or modify any booking, package, or itinerary due to:

• Natural disasters
• Political unrest
• Weather conditions
• Airline schedule changes
• Government restrictions
• Force majeure events

In such cases, refund policies will depend on third-party provider policies.

• Customers are responsible for providing genuine and accurate documents.
• Any losses resulting from false documentation or embassy decisions shall not be the responsibility of Flyraj Tours & Travels Ltd.

Customers are responsible for ensuring they possess all required travel documents:

• Valid Passport
• Visa
• Vaccination Certificates (if required)
• National ID or supporting documents
• Any other travel permissions required by destination countries

Flyraj Tours & Travels Ltd. acts as an intermediary between customers and third-party service providers such as airlines, hotels, transport companies, and embassies. We shall not be liable for:

• Flight delays or cancellations
• Hotel issues
• Lost baggage
• Personal injury or accidents
• Immigration denial
• Third-party service failures
• Financial losses caused by circumstances beyond our control

Users agree not to:

• Use the website for unlawful activities
• Submit false information
• Attempt unauthorized access to systems or data
• Misuse or copy website content without permission

All website content — including logos, designs, text, graphics, images, and branding materials — is the property of Flyraj Tours & Travels Ltd. and may not be copied or reused without written permission.

Use of our website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. Please review it carefully.

These Terms & Conditions shall be governed by and interpreted under the laws of Bangladesh. Any disputes arising shall be subject to the jurisdiction of the courts of Bangladesh.

Flyraj Tours & Travels Ltd. may update these Terms & Conditions at any time without prior notice. Updated versions will be published on this website. Continued use of our services constitutes acceptance of the updated terms.

For any questions or clarifications about these Terms & Conditions, please contact us: